Gift Card

 

Shopping for someone else but not sure what to give them? The Luxury Couture Wardrobe eGift card is the perfect way to treat fashionistas to a special gift.

Purchasing this digital gift card creates a unique code. The gift card recipient can enter this code at checkout to subtract the gift card value from their order total.

eGift Card

eGift Card FAQ

+ Gift card limitations

  • Gift cards are sold as unique digital codes. The Luxury Couture Wardrobe do not create or ship physical gift cards.

  • At checkout, a gift card’s value will be subtracted from the order total. This includes tax and shipping.

  • Gift cards never expire.

  • When purchasing a gift card, you will go directly to checkout after clicking Purchase. Gift card checkout doesn’t include custom forms or fields.

 

+ Can I use more than one gift card on an order?

Yes. You can apply multiple gift cards to an order.

 

+ Can I use less than the full value of my gift card?

When using a gift card, the full value of the gift card is always applied. It isn’t possible to partially redeem a gift card unless the order total is less than the gift card balance.

 

+ Can I split an order between a gift card and a credit card?

Yes. If your order total exceeds the value remaining on your gift card, you can pay the balance using standard payment methods.

 

+ Do sale pricing & discounts apply to purchasing gift cards?

No. Sales pricing and discount codes can’t be applied to purchasing a gift card. However, these discounts will apply to orders made using a gift card.

 

+ Can I obtain a refund for a gift card?

No. It isn't possible to receive a refund for a gift card.

 

+ Can I receive a refund for purchases made with a gift card?

Yes. Refunding purchase made with a gift card adds the refunded amount to your gift card's balance.

 

+ How will I be refunded if I have paid with a gift card and and another method of payment?

The gift card will be credited first, with any remaining balance being credited to the other method of payment used at the time of purchase.

 

+ Can I buy multiple gift cards in one order? Or purchase a gift card with other products?

No. When purchasing a gift card, you will go directly to checkout after clicking Purchase.

 

+ Can I duplicate a gift card?

No. It isn't possible to duplicate a gift card.

 

+ How do I check my balance?

You will receive an initial email with the gift card balance. After entering the gift card code at checkout, you will see the remaining balance if there is any.

 

+ What do I do if I lose my gift card code?

Email us at fashionista@theluxurycouturewardrobe.co.uk and we will resend the gift email notification.

 

+ Can I set a specific time to send the email to the recipient?

If you want to send the email to the recipient at a later date, you should select the Email to You delivery option at checkout. You can then forward the email or .pdf at the desired time.